TESTIMONIALS BUILD TRUST
Your customers are your best marketers.
Reputation & Review Management makes it easy for happy customers to tell others about their experiences. WOMHost helps you get, organize, and show off reviews from sites like Google, Yelp, and social media. What happens? More trust, more word of mouth, and more Happy Customers.
The WOMHost Approach
- Find: We check your current online reputation on Google, Yelp, social media, and industry-specific sites to see where you stand.
- Collect: We make simple, automated systems that let Happy Customers share their experiences without having to ask.
- Respond: We help you keep an eye on, prioritize, and respond to reviews, celebrating the good ones and dealing with the bad ones in a professional and caring way.
- Showcase: We pick out the best reviews and testimonials and show them on your website, social media, and marketing materials to make your business look more trustworthy.
- Leverage: We turn your reputation into a growth engine by turning what customers say about you into PR opportunities, case studies, and word-of-mouth referrals.
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Review Generation & Capture
Get reviews without having to ask.
What We Do
- Make automated workflows that ask for reviews after a purchase or service.
- Make templates for email and text message review requests.
- To make things easier, connect your CRM or booking systems to each other.
- Ask happy customers to leave reviews on the sites that are most important to you.
Things We Do
- Set up the review request system (email and SMS templates, plus automation).
- Links to reviews on specific platforms (Google, Yelp, Facebook, and sites for specific industries).
- Monthly report on generating reviews.
Results
- Social proof that makes you more credible and gets people talking.
- More reviews that are better and more often.
- A steady flow of new feedback from customers.
Review Monitoring & Response
Every review matters, so protect your reputation.
What We Do
- Check reviews that come in from different places.
- Send alerts for bad or urgent feedback.
- Make professional response templates that fit your brand.
- Help fix customer problems and turn bad things into good things.
Things We Do
- Give you a dashboard for monitoring centralized reviews.
- Deliver reports on review activities every week or month.
- Provide templates for responding to positive, neutral, and negative reviews with your brand.
- Give you a plan for how to handle escalation feedback that is needed right away.
Results
- A reputation that shows how you really treat your customers.
- Show that you care and are responsive to build trust.
- Less chance of bad reviews hurting your brand.
Additional Services
These services make sure that your website doesn’t just look great on launch day; it stays consistent, persuasive, and useful over time.
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Testimonial Curation & Display
Show off your happy customers.
We choose the best reviews and testimonials for you and show them where they matter most: on your website, in sales materials, and on social media. This is what Reputation & Review Management is all about. We turn what customers say into proof, which makes it easier for new visitors to trust you right away.
What We Do
- We gather and sort the best reviews and testimonials.
Things We Do
- Provide a website testimonial page or widget and carefully chosen social proof content.
Results
- Placing happy customer voices right in front of new customers where they make choices.
Reputation Reporting & Insights
Understand the story that your reviews are telling.
We keep an eye on ratings, trends, and customer sentiment on review sites and send out monthly reports that clearly show strengths and weaknesses. With this information, you can celebrate your successes, find problems early, and keep building trust.
What We Do
- Keep an eye on ratings, reviews, and customer feelings over time.
Things We Do
- A monthly report on the company’s reputation that lists its strengths, weaknesses, and opportunities.
Results
- Insights based on data that help you make your service better and make customers happier.
PR & Brand Visibility Support
Make good reviews into great word-of-mouth.
Not only do good reviews show up on review sites, but they can also lead to case studies, press mentions, and local PR. We help you turn customer praise into brand stories that make your reputation even better and bring in even more Happy Customers.
What We Do
- Use good reviews to get case studies, press coverage, and chances for local PR.
Things We Do
- We give you templates for case studies, materials for a media kit, and PR advice.
Results
- More exposure than just reviews, which turned Happy Customers into brand ambassadors.
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FAQ
Why are online reviews so important for the reputation of my business?
Because reviews are today’s word of mouth. Most customers check Google, Yelp, or social platforms before they choose a business. A strong review profile builds instant trust and makes it easier for customers to choose you.
Can you help me get more positive reviews?
Yes! We set up simple, automated systems that make it easy for Happy Customers to leave feedback at the right time. By asking consistently (and ethically), your review volume grows naturally.
What happens if I get a negative review?
WOMHost monitors and alerts you to new reviews. If something negative comes in, we provide professional response templates and escalation support. Often, a thoughtful response can turn a critic into a Happy Customer—and show future customers you care.
Do you post fake reviews?
Never. WOMHost only helps you generate authentic customer feedback. Fake reviews are against platform policies and can destroy trust. We focus on building real, lasting credibility.
How do I showcase my reviews?
WOMHost helps you display reviews on your website, social channels, and even in marketing materials. We also curate testimonials into case studies and spotlight stories—so Happy Customer voices become your most persuasive marketing tool.